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Frequently Asked Questions ( Weddings)

Wedding photography and videography can range anywhere from one thousand dollars for simple coverage to over ten thousand dollars for luxury multi-day experiences. At Lux Photography and Videography, most couples in York, Lancaster, and Harrisburg spend between two thousand and thirty five hundred dollars for combined photo and video coverage. We keep our pricing simple with clear packages that can be customized to fit your needs, whether you only need a videographer, only need a photographer, or want the full experience.


Booking is simple. We require a signed agreement and a 50% retainer to secure your date, with the remaining balance due before the wedding. Most couples choose to split the balance into two payments, but we can also set up a payment schedule if needed.


Every wedding is different, but most couples find that 8 to 10 hours is the sweet spot for full day coverage. That gives us time to capture getting ready, the ceremony, portraits, and the full reception. If your day is shorter, we offer packages starting at two hours. If your celebration lasts longer or covers multiple days, we can be with you for the entire experience.


Yes. Some couples only need photography, some only need videography, and many want both. We offer photo only, video only, and full combined packages. This flexibility ensures you get exactly what you need without paying for services you do not want.


Yes. Whether you are getting ready at home, celebrating at a church, or dancing at your reception, we follow your day so nothing is missed. All wedding day locations within a reasonable distance of each other are included in your package. If your wedding requires extended travel between locations, we will go over those details in advance to make sure the timeline and logistics work smoothly for everyone.


Our packages always include professional coverage with high resolution photos or cinematic video, editing, and delivery in a format that is easy to share. For video, we typically deliver a highlight film and can also include full ceremony and speech edits. For photos, we deliver a full gallery of edited images. Packages can also include extras like engagement sessions, drone coverage, or multi day coverage depending on what you choose.


Most couples receive their wedding photos & highlight video within four to eight weeks. We also provide sneak peeks when possible so you can relive your wedding right away while waiting for the full gallery and film.


Yes. For photo and video coverage, we typically have at least one photographer and one videographer working together. For larger weddings or when couples want more angles and coverage, we can add second shooters or assistants as needed. This ensures nothing is missed and everything is captured from multiple perspectives.


Absolutely. Every wedding is unique, and your package should be too. You can start with one of our base packages and adjust the hours, coverage type, or add ons until it matches your vision and budget.


Yes. We carry full liability insurance which many venues require, and we provide a clear contract that protects both you and us. This ensures everyone knows what is included and gives you peace of mind.


Frequently Asked Questions (Business)

Please use our chat bot or reach us at support@bookwithlux.com if you cannot find an answer to your question.

If you’re a local business owner in York, Pennsylvania, offering products or services and looking to grow your online presence, we’re here to help.

Our services are ideal for:

  • Product-based businesses, such as boutique shops, local manufacturers, or e-commerce stores with offerings of $500 or more.
  • Service-based businesses, including real estate agents, fitness studios, med spas, or restaurants aiming to attract and retain customers.

If you’re ready to invest in building a strong online presence and creating consistent content that drives growth, book a call to see how we can work together. If now isn’t the right time, we’ll be ready when you are!


Social media is where your customers are:

  • There are 4.26 billion active users worldwide.
  • 54% of people use social media to research products and services.
  • 71% of purchase decisions are influenced by what people see on social media.

For local businesses and real estate professionals in York, PA, having a social media presence means reaching the right people where they spend their time. It’s not just about being online—it’s about showing up consistently to connect with potential customers, build trust, and drive sales.


We make the process as easy as possible! From research and scripting to editing and posting, we handle the heavy lifting so you can focus on your business.

Filming typically takes 2 to 4 hours a month. If you prefer, we can film for you, or if you’re already comfortable creating content but don’t have the time to edit, we can take care of that too.

Our goal is to meet you where you are and make the process smooth, efficient, and effective.


Results depend on things like your niche, audience, and if you already have a brand or are starting fresh. If you’ve been creating content and have an established brand, you might see faster results. Sometimes, a little creativity or a fresh approach is all you need to grow.

When you’re just starting, your videos might get 100 to 1,000 views. As your strategy improves, that can grow to 1,000 to 10,000 views per video, which means about 15,000 to 30,000 engaged views per month. This engagement gives you more chances to turn viewers into customers.

Growth takes time, so we offer plans for 3 months, 6 months, or 12 months. Whether you want a quick boost or a long-term plan, we’ll help you reach your goals.

All you need to do is film for 2 to 4 hours a month and approve the content—we’ll handle the rest!


Short-form content is quick, engaging videos that are 60 seconds or less and made in a vertical format (9:16). These are the type of videos you see on platforms like Instagram Reels, TikTok, Facebook Reels, and YouTube Shorts.

These videos are designed to grab attention quickly, keep your audience engaged, and encourage them to interact with your brand. Short-form content is one of the best ways to grow your online presence and connect with your audience in today’s fast-paced world.


Long-form content includes videos that are longer than 60 seconds, often designed to educate, entertain, or provide in-depth information. These videos can range from 1 to 10 minutes or more and are ideal for platforms like YouTube, LinkedIn, or even social media live streams.

Long-form content allows you to connect with your audience on a deeper level, showcase your expertise, and build trust. It’s perfect for explaining your services, telling your brand story, or providing tutorials and behind-the-scenes insights.


Yes, we provide both short-form and long-form content services! Whether you need quick, engaging clips for social media or longer, more detailed videos, we handle everything from filming to editing and posting. Our goal is to help you create a variety of content that resonates with your audience and supports your business goals.  Reach out for a custom quote!


We work with a variety of platforms to help your business grow, including:

  • Instagram
  • TikTok
  • Facebook
  • YouTube
  • LinkedIn
  • Twitter

For most businesses, we recommend starting with Facebook and Instagram, as they are great platforms for building an online presence and connecting with your audience. Whether it’s short-form videos, long-form content, or professional updates, we help you connect with your audience where they are most active.


Successful personal brands drive incredible business growth. Here’s proof:

  • Selena Gomez: Rare Beauty grew into a $2 billion brand.
  • Ryan Reynolds: Mint Mobile sold for $1 billion thanks to his strong brand presence.
  • Dwayne “The Rock” Johnson: Teremana Tequila is worth $3.5 billion.

Each of these individuals built their personal brands through authenticity and connection, which became the foundation for their business success. A strong personal brand allows customers to trust you and see value in what you offer.

Social media gives local business owners in York, PA, the same opportunity to connect with audiences. By building your brand online, you create loyalty and trust while standing out from competitors. The businesses that don’t embrace this opportunity risk being left behind.



A Snapshot Report is a detailed, automated assessment tool that evaluates a business's online presence and digital marketing performance. It highlights strengths, weaknesses, and opportunities across key areas such as online listings, customer reviews, social media activity, website performance, and advertising efforts.


 What does a Snapshot Report analyze?
The Snapshot Report provides a comprehensive evaluation of:

  • Business Listings: Ensures accuracy and consistency across online directories.
  • Customer Reviews: Assesses your online reputation and customer feedback.
  • Social Media: Evaluates your activity and engagement on platforms like Facebook and Instagram.
  • Website: Reviews website performance, including speed, mobile-friendliness, and SEO.
  • Digital Advertising: Identifies opportunities to enhance your online ad campaigns.


 What does a Snapshot Report analyze?
The Snapshot Report provides a comprehensive evaluation of:

  • Business Listings: Ensures accuracy and consistency across online directories.
  • Customer Reviews: Assesses your online reputation and customer feedback.
  • Social Media: Evaluates your activity and engagement on platforms like Facebook and Instagram.
  • Website: Reviews website performance, including speed, mobile-friendliness, and SEO.
  • Digital Advertising: Identifies opportunities to enhance your online ad campaigns.


This report offers clear and actionable insights to help improve your online visibility, attract more customers, and enhance your digital marketing strategies.


Any business looking to strengthen its online presence can benefit. It's particularly helpful for small-to-medium businesses (SMBs) seeking to improve their visibility and attract more customers.


Simply fill out the request form on our website or contact us directly, and we’ll provide you with a customized report tailored to your business needs.


Yes! We offer this report at no cost as a way to help you better understand your current digital performance and identify areas for growth.


The report includes actionable recommendations for each area analyzed. Our team is also available to help you implement solutions and achieve your digital marketing goals.


We recommend generating a new report every 3–6 months to track progress and adjust your strategies as needed.


BOOKING POLICY

Weddings

Thank you for choosing Lux Photography and Videography to capture your wedding day!

We are honored to be part of this special moment. Please review our booking policy carefully to ensure a smooth and unforgettable experience for both of us.

Booking and Payment

  • A 50% non-refundable retainer is required to officially reserve your wedding date.
  • The remaining 50% balance is due no later than the wedding day, before services commence.
  • Dates are first-come, first-served and cannot be held without a retainer and signed agreement.

Cancellation and Rescheduling

  • All payments are final and non-refundable, including both the retainer and final balance.
  • If you need to reschedule, we will do our best to accommodate within 12 months of the original date, subject to availability.
  • A rescheduling fee of $250 may apply.
  • If Lux Photography and Videography is unavailable for the rescheduled date, all payments remain non-refundable.

Wedding Day Timing and Overage

  • Please adhere to the agreed schedule to ensure full coverage of your day.
  • Additional time beyond the contracted hours will be billed at $250 per additional hour, payable immediately after the event or added to your final gallery delivery terms.

Weather and Backup Plans

  • For outdoor weddings, we strongly recommend arranging a backup indoor location.
  • Last-minute venue or location changes may result in additional fees for travel or re-setup.

Travel and Accommodation

  • Travel within 30 miles of [City Name] is included.
  • For events beyond this radius, a travel fee will apply.
  • For weddings requiring overnight stays, hotel accommodation and per diem expenses may be required and will be discussed during booking.

Copyright and Usage Rights

  • Lux Photography and Videography retains full copyright ownership of all images and video content.
  • Clients receive a personal use license to share, print, and enjoy their wedding media.
  • We reserve the right to use select images and video clips for portfolio, website, social media, and promotional purposes unless the client requests otherwise in writing before the event.

Delivery Timeline and File Storage

  • Final edited photos and videos will be delivered within 90 days of the wedding date.
  • Clients are entitled to one round of reasonable revision requests (additional revisions may incur a fee).
  • Final edited files are archived and stored by Lux Photography and Videography for up to one year after delivery. Unedited/raw footage is not retained unless otherwise agreed.

Client Responsibility

  • Clients are responsible for ensuring venues allow photo/video coverage and necessary permits.
  • Clients agree to release Lux Photography and Videography from liability for unforeseen interruptions (e.g., technical failure, acts of God, extreme weather, or restricted access).

Damages and Liability

  • Clients are financially responsible for any damage caused to Lux Photography and Videography equipment by guests, vendors, or attendees during the event.

Agreement Acknowledgment

Booking Lux Photography and Videography signifies your agreement to these terms. We are committed to delivering an extraordinary experience and can’t wait to capture your once-in-a-lifetime memories!

Photography Sessions

Thank You for Choosing Lux Photography and Videography!

We are excited to capture the best moments of your big day!
Please review our easy-to-follow booking policies.


📅 Booking and Deposit Policy

  • To save your wedding or event date, we require a 50% non-refundable deposit.
  • This deposit guarantees your spot and covers planning and preparation.
  • The remaining balance is due on or before your event day to keep everything running smoothly.


❌ Cancellation Policy

  • If you cancel more than 30 days before your event, you may reschedule once, based on our availability, within 1 year.
  • If you cancel within 30 days of your event, the full balance will still be due.
  • All deposits are non-refundable, even if you cancel or reschedule.


⏰ Late Arrival Policy

  • Please be on time for your session or event.
  • More than 15 minutes late? A $50 late fee may apply.
  • More than 30 minutes late? We may shorten or cancel your session, and no refunds will be given for lost time.
  • Sessions will not be extended because of late arrivals.


🚫 No-Show Policy

  • If you do not show up for your session, your deposit is forfeited.
  • Emergencies happen! Please call or text us as soon as possible if you are running late or have an emergency.


💳 Payment Terms and Late Fees

  • The final balance must be paid on or before your event date.
  • Late payments will be charged a 5% late fee each week the balance is unpaid.
  • No photos or videos will be delivered until full payment is received.


🔄 Rescheduling Policy

  • If you need to move your date, we will try to reschedule within 1 year based on our availability.
  • A rescheduling fee may apply depending on timing and circumstances.


🌧️ Outdoor Events and Weather Backup

  • Planning an outdoor event? Please have a backup indoor location ready.
  • Last-minute changes for weather may result in extra charges for moving equipment or travel.


📸 Copyright and Usage Rights

  • Lux Photography and Videography owns the copyright to all images and videos.
  • You are free to share your photos and videos for personal use (social media, printing, etc.).
  • We may share select images on our website, portfolio, or social media, unless you request otherwise in writingbefore the event.

📦 File Storage and Delivery

  • Final edited photos and videos will be ready within 7 to 14 days after your event.
  • We include a limited number of edits to make sure you love the final product.
  • Your final edited files will be stored for 90 days after delivery.
    (We recommend saving your copies safely once you receive them!)

Privacy Policy

📄 Privacy & Media Use Policy

Client Content Use
Lux Photography and Videography LLC may use photos, videos, and content created for both wedding and business clients for promotional purposes. This includes showcasing work on our website, social media platforms, printed marketing, and advertising.

Opt-Out Option
We understand some clients prefer to keep their content private. If you do not want your wedding or business content used publicly, you must request this in writing at the time of booking or content delivery. We will respect and honor your privacy.

Usage Rights & Ownership
All content produced by Lux Photography and Videography LLC remains the intellectual property of the company.

  • Weddings: Clients receive personal-use rights to share, print, and post images/videos. Content cannot be sold, altered, or used commercially without permission.
  • Businesses: Business clients receive licensing to use delivered content for marketing, websites, and social media. However, resale, sublicensing, or unauthorized distribution is not permitted unless agreed upon in writing.

Social Media Management Clients
If you’re a social media client, we may include screenshots or clips of managed content in our portfolio or case studies. You may opt out of this by written request.

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